.page-faq {
  --faq-card-bg: #FFFFFF;
  --faq-line-soft: rgba(10, 10, 10, 0.16);
  display: block;
  background: var(--cloud);
  color: var(--fg);
}

.page-faq [id] {
  scroll-margin-top: 7rem;
}

.page-faq .faq-crumb {
  background: var(--cloud);
  border-bottom: 1px solid var(--faq-line-soft);
  padding-block: 0.9rem;
}

.page-faq .faq-crumb__list {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.5rem;
  margin: 0;
  padding: 0;
  list-style: none;
  font-family: var(--font-mono);
  font-size: 0.8125rem;
  letter-spacing: 0.04em;
}

.page-faq .faq-crumb__item {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  color: var(--fg-soft);
}

.page-faq .faq-crumb__item + .faq-crumb__item::before {
  content: "/";
  color: var(--orange-deep);
}

.page-faq .faq-crumb__item a {
  color: var(--ink);
  text-decoration: none;
  border-bottom: 2px solid var(--orange);
  padding-bottom: 1px;
}

.page-faq .faq-crumb__item a:hover {
  color: var(--orange-deep);
}

.page-faq .faq-crumb__item a:focus-visible,
.page-faq .faq-jump__link:focus-visible,
.page-faq .faq-item__q:focus-visible,
.page-faq .faq-escalate__foot .btn:focus-visible {
  outline: 3px solid var(--gold);
  outline-offset: 3px;
}

/* ---------- 页头 ---------- */

.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  background: linear-gradient(150deg, var(--blue-deep) 0%, var(--navy) 100%);
  border-bottom: var(--border) solid var(--ink);
  color: var(--fg-invert);
}

.page-faq .faq-hero__img {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  opacity: 0.34;
}

.page-faq .faq-hero__veil {
  position: absolute;
  inset: 0;
  background: linear-gradient(180deg, rgba(7, 11, 24, 0.62) 0%, rgba(7, 11, 24, 0.9) 100%);
}

.page-faq .faq-hero__inner {
  position: relative;
  z-index: 2;
  padding-block: clamp(2.75rem, 8vw, 5.5rem);
  display: grid;
  gap: 1.15rem;
  max-width: 66rem;
}

.page-faq .faq-hero__title {
  margin: 0;
  font-family: var(--font-sans);
  font-weight: 300;
  font-size: clamp(2rem, 7vw, 4.2rem);
  line-height: 1.06;
  letter-spacing: -0.02em;
  color: var(--cloud);
  max-width: 20ch;
}

.page-faq .faq-hero__lead {
  margin: 0;
  font-size: var(--fs-body);
  line-height: 1.85;
  color: rgba(245, 245, 245, 0.86);
  max-width: 48ch;
}

.page-faq .faq-hero__stats {
  display: flex;
  flex-wrap: wrap;
  gap: 1rem 2.25rem;
  margin: 0.75rem 0 0;
  padding: 1.25rem 0 0;
  list-style: none;
  border-top: 1px solid rgba(245, 245, 245, 0.22);
}

.page-faq .faq-hero__stat {
  display: flex;
  flex-direction: column;
  gap: 0.25rem;
}

.page-faq .faq-hero__stat-num {
  font-family: var(--font-mono);
  font-size: 1.55rem;
  font-weight: 700;
  line-height: 1;
  color: var(--gold);
}

.page-faq .faq-hero__stat-label {
  font-size: 0.8125rem;
  letter-spacing: 0.06em;
  color: rgba(245, 245, 245, 0.72);
}

/* ---------- 分组快捷跳转 ---------- */

.page-faq .faq-jump {
  background: var(--steel);
  border-bottom: var(--border) solid var(--ink);
  padding-block: 0.9rem;
}

.page-faq .faq-jump__list {
  display: flex;
  gap: 0.625rem;
  margin: 0;
  padding: 0 0 0.35rem;
  list-style: none;
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-jump__link {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  flex: 0 0 auto;
  padding: 0.55rem 0.9rem;
  background: var(--cloud);
  border: 2px solid var(--ink);
  box-shadow: 3px 3px 0 var(--ink);
  color: var(--ink);
  font-size: 0.875rem;
  font-weight: 700;
  text-decoration: none;
  white-space: nowrap;
  transition: transform 0.18s var(--ease), background-color 0.18s var(--ease);
}

.page-faq .faq-jump__link:hover {
  background: var(--orange);
  transform: translate(-2px, -2px);
}

.page-faq .faq-jump__idx {
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.1em;
  color: var(--orange-deep);
}

.page-faq .faq-jump__link:hover .faq-jump__idx {
  color: var(--ink);
}

.page-faq .faq-jump__count {
  font-family: var(--font-mono);
  font-size: 0.75rem;
  padding: 0.05rem 0.4rem;
  background: var(--ink);
  color: var(--gold);
}

/* ---------- 分组与问答 ---------- */

.page-faq .faq-group {
  padding-block: clamp(2.5rem, 6vw, 4.5rem);
  background: var(--cloud);
  border-top: 6px solid var(--orange);
}

.page-faq .faq-group--alt {
  background: var(--steel);
}

.page-faq .faq-group__head {
  display: grid;
  gap: 1rem;
  margin-bottom: clamp(1.5rem, 3.5vw, 2.75rem);
}

.page-faq .faq-group__title {
  display: flex;
  align-items: baseline;
  gap: 0.75rem;
  margin: 0.4rem 0 0;
  font-size: clamp(1.5rem, 4vw, 2.25rem);
  font-weight: 800;
  line-height: 1.16;
  letter-spacing: -0.01em;
  color: var(--ink);
}

.page-faq .faq-group__num {
  font-family: var(--font-mono);
  font-size: 0.8125rem;
  font-weight: 400;
  letter-spacing: 0.14em;
  color: var(--orange-deep);
}

.page-faq .faq-group__intro {
  margin: 0;
  font-size: var(--fs-body);
  line-height: 1.85;
  color: var(--fg-soft);
  max-width: 56ch;
}

.page-faq .faq-list {
  display: grid;
  gap: 1rem;
}

.page-faq .faq-item {
  position: relative;
  background: var(--faq-card-bg);
  border: var(--border) solid var(--ink);
  box-shadow: var(--shadow-hard-sm);
  overflow: hidden;
}

.page-faq .faq-item::before {
  content: "";
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  width: 6px;
  background: transparent;
  transition: background-color 0.2s var(--ease);
}

.page-faq .faq-item[open]::before {
  background: var(--gold);
}

.page-faq .faq-item__q {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  gap: 0.85rem;
  align-items: start;
  padding: 1.05rem 1.15rem 1.05rem 1.35rem;
  cursor: pointer;
  list-style: none;
  font-size: clamp(1rem, 2.4vw, 1.15rem);
  font-weight: 800;
  line-height: 1.55;
  color: var(--ink);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q:focus-visible {
  outline-offset: -3px;
}

.page-faq .faq-item__num {
  font-family: var(--font-mono);
  font-size: 0.8125rem;
  font-weight: 400;
  letter-spacing: 0.06em;
  color: var(--orange-deep);
  padding-top: 0.32em;
}

.page-faq .faq-item__text {
  min-width: 0;
}

.page-faq .faq-item__mark {
  font-family: var(--font-mono);
  font-size: 1.4rem;
  line-height: 1;
  color: var(--orange);
  transition: transform 0.2s var(--ease), color 0.2s var(--ease);
}

.page-faq .faq-item[open] .faq-item__mark {
  transform: rotate(45deg);
  color: var(--orange-deep);
}

.page-faq .faq-item__a {
  padding: 0 1.15rem 1.35rem 1.35rem;
  border-top: 1px dashed var(--faq-line-soft);
  margin-top: 0.2rem;
  padding-top: 1rem;
  font-size: var(--fs-body);
  line-height: 1.85;
  color: var(--fg-soft);
}

.page-faq .faq-item__a p {
  margin: 0 0 0.85rem;
  max-width: 64ch;
}

.page-faq .faq-item__a p:last-child {
  margin-bottom: 0;
}

.page-faq .faq-item__a a {
  color: var(--ink);
  font-weight: 700;
  text-decoration: none;
  border-bottom: 2px solid var(--orange);
}

.page-faq .faq-item__a a:hover {
  color: var(--orange-deep);
}

/* ---------- 三步自查 ---------- */

.page-faq .faq-check {
  background: linear-gradient(180deg, var(--blue-deep) 0%, var(--navy) 100%);
  border-top: var(--border) solid var(--ink);
  border-bottom: var(--border) solid var(--ink);
  padding-block: clamp(2.75rem, 7vw, 5.5rem);
  color: var(--fg-invert);
}

.page-faq .faq-check__title {
  margin: 0.5rem 0 0;
  font-size: clamp(1.5rem, 4vw, 2.4rem);
  font-weight: 300;
  line-height: 1.2;
  letter-spacing: -0.01em;
  color: var(--cloud);
  max-width: 26ch;
}

.page-faq .faq-check__lead {
  margin: 1rem 0 0;
  font-size: var(--fs-body);
  line-height: 1.85;
  color: rgba(245, 245, 245, 0.8);
  max-width: 54ch;
}

.page-faq .faq-steps {
  display: grid;
  gap: 1.15rem;
  margin: clamp(1.75rem, 4vw, 2.75rem) 0 0;
  padding: 0;
  list-style: none;
  counter-reset: faqstep;
}

.page-faq .faq-step {
  padding: 1.25rem 1.25rem 1.4rem;
  background: rgba(255, 255, 255, 0.05);
  border: 3px solid rgba(245, 245, 245, 0.34);
  box-shadow: 6px 6px 0 rgba(0, 0, 0, 0.5);
}

.page-faq .faq-step__num {
  display: block;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  letter-spacing: 0.2em;
  color: var(--gold);
}

.page-faq .faq-step__name {
  margin: 0.6rem 0 0.5rem;
  font-size: 1.1rem;
  font-weight: 800;
  line-height: 1.4;
  color: var(--cloud);
}

.page-faq .faq-step__text {
  margin: 0;
  font-size: 0.9375rem;
  line-height: 1.8;
  color: rgba(245, 245, 245, 0.78);
}

.page-faq .faq-check__figure {
  margin: clamp(1.75rem, 4vw, 2.5rem) 0 0;
}

.page-faq .faq-check__img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  border: 3px solid rgba(245, 245, 245, 0.4);
  object-fit: cover;
}

.page-faq .faq-check__foot {
  margin: 1.25rem 0 0;
  font-family: var(--font-mono);
  font-size: 0.875rem;
  letter-spacing: 0.04em;
  color: var(--cyan);
}

/* ---------- 仍未解决 ---------- */

.page-faq .faq-escalate {
  padding-block: clamp(2.5rem, 6vw, 4.5rem);
  background: var(--cloud);
}

.page-faq .faq-escalate__panel {
  padding: clamp(1.5rem, 4vw, 2.75rem);
  border: var(--border) solid var(--ink);
  box-shadow: var(--shadow-hard);
}

.page-faq .faq-escalate__title {
  margin: 0.5rem 0 0;
  font-size: clamp(1.4rem, 3.4vw, 2.1rem);
  font-weight: 300;
  line-height: 1.2;
  color: var(--cloud);
  max-width: 24ch;
}

.page-faq .faq-escalate__lead {
  margin: 1rem 0 0;
  font-size: var(--fs-body);
  line-height: 1.85;
  color: rgba(245, 245, 245, 0.8);
  max-width: 56ch;
}

.page-faq .faq-need__list {
  display: grid;
  gap: 0.75rem;
  margin: 1.5rem 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-need__item {
  display: flex;
  align-items: baseline;
  gap: 0.7rem;
  padding: 0.8rem 1rem;
  border: 2px solid rgba(245, 245, 245, 0.28);
  font-size: 0.9375rem;
  line-height: 1.6;
  color: rgba(245, 245, 245, 0.9);
}

.page-faq .faq-need__item::before {
  content: "\25C6";
  font-size: 0.65rem;
  color: var(--orange);
  line-height: 1;
}

.page-faq .faq-escalate__foot {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 1rem 1.5rem;
  margin-top: 1.75rem;
  padding-top: 1.5rem;
  border-top: 1px solid rgba(245, 245, 245, 0.2);
}

.page-faq .faq-escalate__mail {
  margin: 0;
  font-size: 0.9375rem;
  line-height: 1.7;
  color: rgba(245, 245, 245, 0.82);
}

.page-faq .faq-escalate__mail strong {
  font-family: var(--font-mono);
  color: var(--gold);
  word-break: break-all;
}

/* ---------- 断点 ---------- */

@media (min-width: 640px) {
  .page-faq .faq-need__list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 760px) {
  .page-faq .faq-steps {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-item__q {
    padding: 1.2rem 1.4rem 1.2rem 1.6rem;
  }

  .page-faq .faq-item__a {
    padding: 1.15rem 1.4rem 1.6rem 1.6rem;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-group__head {
    grid-template-columns: minmax(0, 5fr) minmax(0, 6fr);
    gap: 2.5rem;
    align-items: end;
  }

  .page-faq .faq-group__intro {
    margin-bottom: 0.25rem;
  }

  .page-faq .faq-hero__inner {
    padding-block: clamp(4rem, 8vw, 6.5rem);
  }
}

@media (min-width: 1200px) {
  .page-faq .faq-list {
    gap: 1.15rem;
  }

  .page-faq .faq-item__q {
    font-size: 1.15rem;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-item::before,
  .page-faq .faq-item__mark,
  .page-faq .faq-jump__link {
    transition: none;
  }

  .page-faq .faq-jump__link:hover {
    transform: none;
  }
}